How to place your order

To place an order or request a quote you must provide me with a full name, address, and telephone number along with a list of the species you are interested in receiving  to sales.tuic@gmail.com.

*Please note. I cannot ship to a P.O. Box. Deliveries must be made to a physical address

 

Additional ordering information: 

All shipments are sent prepaid before any fish are pulled, packed, or shipped. Availability is subject to change before your order is completed.

I have no minimum order amount within the United States. If you want 1 fish, I can ship 1 fish. However, please keep in mind that often the packing materials and shipping rate can exceed the price of the actual fish in this situation.  

Also, please be aware that the shipping rate (UPS Next Day), Styrofoam shipping container, cardboard liner, and heat pack(s) costs are reasonably added to all orders. The shipping rate is dependent on the actual destination, dimensions of shipping container needed, actual weight of the container, and any additional insurances that may be included. 

Orders can typically be shipped 24 hours after they have been paid and finalized. Actual date of shipping will be confirmed by both parties before it is shipped. PLEASE NOTE: If you alter an order (add or subtract species or quantities) that has already been paid and finalized you will delay the shipment of that order by at least 24-hours. (shipping rates and discounts may also be affected) 

 

Methods of payment:


Tangled Up in Cichlids accepts PayPal(preferred), Credit/Debit card (Visa, Mastercard, Discover) as well as Zelle and Venmo. 

Paypal: When your order is finalized you will receive a detailed invoice payable upon receipt. When that invoice is paid your order can be prepared for shipping. 

Credit/ Debit card online:  To pay my invoice without a Paypal account choose  the 'pay as a guest' option. This will allow you to pay the invoice with any credit/debit card.

 

Credit/ Debit card offline: In order to process a credit card order manually you will need to supply me with the following information via email or telephone:
• complete card number
• expiration date
• 3 digit security code
• complete billing address and phone number of the cardholder 


Discounts:

For orders exceeding $500.00 of fish (packing materials & shipping not included). I will deduct 10% off of the invoice total of fish. (does not apply to already discounted wholesale orders)

GIFT CERTIFICATES AVAILABLE

Now there’s a way to get your favorite cichlids anytime – compliments of your family and friends.

 

You may send funds via PayPal to the above email address. Then I will email you a printable gift certificate for the lucky recipient. Special notes can be added to your gift certificate. I am sorry that I cannot hold specific fish seen on the stock list as ‘layaway’ for future purchases via the gift certificate. The recipient of the gift certificate will be able to purchase fish from a current up-to-date stock list when they are ready to order.

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To place your order, please email us at sales.tuic@gmail.com